Interruptions on hold

Quickly rising on my A-list of pet peeves: “advertising” interruptions and intrusive music on telephone hold systems.

Sometimes it’s necessary to wait on hold. I can live with that. I would, tho’, like to work while waiting. Recorded messages frequently repeated are irritating. As is any music that doesn’t disappear into white noise. I can be a real bitch when it comes to bad customer service: don’t give me a head start on a head of steam.

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